![]() Special orders, personalized and custom orders are final sale and cannot be returned or exchanged.įind out more about our Returns and Exchanges. Please note, customs duties are non-refundable for orders shipped outside the US you may be able to recover these by contacting your local customs office. Your refund will be credited back to the same means of payment as you used for your order. Please allow up to fourteen (14) business days for your refund. Refunds will be issued for returns and store credit for exchanges, less insured return shipping cost, once your product(s) have been inspected by a representative of Kimberly McDonald. Kimberly McDonald will not be responsible for any loss, theft or damaged return or exchange that is not sent back with the provided shipping label. Please send back your return or exchange via the provided shipping label. We will provide you with an insured return shipping label, which must be applied to an appropriate and sealed package. Please note, should you wish to return or exchange, please contact us at to make arrangements. Returns that do not meet our policy will be sent back to you. The returned product(s) must include the original receipt and original packaging with all tags and stickers attached. Orders will be accepted for refund or exchange if returned in new, unused and unaltered condition within 7 days from the date of delivery. Customers outside the US are responsible for paying customs duties.įind out more about our Shipping and Delivery. Please note that Kimberly McDonald does not ship to PO boxes, APO/FPO addresses, or hotels. This service may incur more specific charges. Delivery on Saturday may however be proposed as a service to specific zip codes by a Kimberly McDonald representative. federal holidays will not be considered as a regular business day with respect to estimated delivery times. We will estimate shipping price for you based on your order, your shipping address, and the shipping method you choose at checkout.Įstimated delivery times, which may vary due to carrier delays, will be provided upon receipt of shipping confirmation. By signing for the delivery at your specified address, you acknowledge that you are assuming responsibility for the package and its contents. Your order is insured for the duration of the shipping process. Please note, signature and ID is required by someone 18 or older at the specified address at the time of delivery for all overnight shipments. Once you have received a shipping confirmation via email, your purchase will be delivered the following business day. See our full return info or email us anytime at to learn more.Kimberly McDonald provides complimentary, overnight shipping and delivery for all fine jewelry pieces. All shipping charges are non-refundable and will be deducted from your refund. Damage or other conditional issues may require deductions from your refund. Once returned to our warehouse, we will inspect your item(s) and issue a refund accordingly. To receive a full refund, call us at 800.472.1885 or email us at We will arrange to have the item(s) picked up by a local freight company, who will contact you to coordinate pick up. We accept returns of furniture in its original condition when you contact us within 14 days of receiving your item. You will receive a confirmation email once we have processed your credit. We will inspect the returned item(s) and issue a refund to the same credit card used for original purchase. Return non-furniture items purchased on our website within 30 days of original delivery for a full refund. See our full shipping info or email us anytime at to learn more. They will unwarp, inspect, assemble and place your item in your home. WHITE GLOVE DELIVERY - Your order will be shipped to a local delivery company, who will contact you to set up delivery.They will leave your wrapped order at the first dry/secure area. FRONT DOOR DELIVERY - Your order will be shipped to a local delivery company, who will contact you to set up delivery.LOADING DOCK DELIVERY - Your order will be shipped to a local warehouse or receiving agent.COMPLIMENTARY DELIVERY - Pillows, rugs & JH Gift Cards always ship free via UPS ground service.IN-STORE PICKUP - Pick up at our Chicago shop anytime during store hours.Find quality home decor products to add to your Shopping List or. Price dependent on weight/size of item(s). Shop for Small Polished Pink Brazilian Agate Geode Bookends <4 Pounds (One Size) at Kroger. UPS EXPRESS DELIVERY - Arrives in 2 days.Price dependent on weight/size of item(s). UPS STANDARD DELIVERY - Arrives in 3-5 business days.
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